As a healthcare professional, you count on your information system to perform when you need it. That's why Misys Healthcare Systems is committed to providing reliable hardware maintenance support with knowledgeable and prompt response times.

Best-In-Class Service

Misys Healthcare Systems has assembled one of the largest, most qualified field engineering teams in the industry. With field engineering staff nationwide, we achieve consistent and responsive service through single-point-of-contact support on all of our healthcare IT systems. We're there when you need us!

Reliability You Can Count On

Misys Healthcare Systems is one of the largest healthcare industry remarketers of IBM and Dell systems. These partnerships provide our engineering staff with a superior understanding of the associated hardware and operating systems, helping to ensure reliable service and support for our clients.

Flexibility That Meets Your Needs

When it comes to maintaining your IT system, Misys Healthcare Systems' hardware maintenance agreements can be tailored to your organization. Whether you require quicker response times, or next-day responses for less-critical issues, our agreements let you decide the level of service that best suits your needs.

A hardware maintenance agreement also allows you to plan for ongoing IT maintenance costs. Prices are fixed, and your monthly fee covers almost all computer parts and any problems that might arise. Let Misys handle all of your IT hardware maintenance needs!

Why a Hardware Maintenance Agreement?

• Misys Healthcare Systems has IT field engineering staff nationwide to offer you the best, most comprehensive service possible.
• A Primary Engineer is assigned specifically to your practice to provide
• Quick response times
• Familiarity with your unique issues and needs
• Prompt updates regarding available upgrades and enhancements
• A commitment to keep you abreast of the latest developments in the healthcare IT industry
• A monthly bill allows you to budget for your equipment maintenance needs — no surprise expenses!
• Our engineers maintain industry-standard certifications and receive Misys-specific training – they're always familiar with the latest information technology and techniques.
• Clients with IT hardware maintenance agreements are given priority service.
• Seamless interaction between software and hardware support.
• Maintenance agreements allow Misys to stock necessary repair parts, depending on your installed equipment.
• Misys Healthcare Systems maintains close relationships with manufacturers to ensure quality support.
• A toll-free number provides you with a single point of contact for all your service needs.

Availability of service and support options varies by product. Please contact your Misys sales representative for more information.